ABOUT US
INSPIRED TO
MAKE YOU
RELAX BETTER
At Flameliner Tours we aim to be a leading tour operator providing distinguished and well-defined services that
creates an unforgettable and lasting experience in the minds of our clients.
Our vision is to become a tour operator of choice in Southern Africa in the next decade by providing world
class tour operating service that is innovative, exceptional and one that gives our clients
maximum benefit by matching our capabilities and resources with the ever changing
needs of our clients .
Flame Liner Tours is an emerging and effervescent tourism organization that was incorporated in Zimbabwe. We are dedicated to the provision of seamless tour operating services in Southern Africa, and to enhance our desire to create a satisfied clientele base. We have an unquestionable culture of exceptional service delivery as witnessed by high customer retention levels. We are very flexible and always bend to the needs of our valued customers, no matter what it takes. We understand that times are changing, and so are the needs of our clients. In this regard, we have embraced this change for a mutual benefit for our clients and us. This has and is being achieved by continuous innovation, flexibility of operations, easy of diversification, a compliment of well groomed staff with years of experience in the industry and with the sense of direction.
OUR CORE VALUES
Service delivery
At Flameliner we aim to provide all services at the highest possible standards, to create value for money for our clients.
Innovation
Our staff is trained to think beyond conventional methods in order to deal with the ever changing needs of our customers.
Teamwork
We believe that all stakeholders are important in the provision of an excellent service; hence we always strive to create partnerships that are mutually beneficial and create a synergistic effect.
Integrity
Our staff have been groomed as such and integrity is our daily bread.
Customer Care
Our ears are tilted to hear our clients’ complaints and to deal with them efficiently and effectively.
As a major player in Tourism, Leisure and Hospitality industry we see our potential in anticipating change and not reacting to it. This is achieved by continuous innovation, flexibility of operations, easy of diversification, a compliment of well groomed staff with years of experience in the industry.
OUR COMPETENCES
Strategic Partnerships
We have forged strategic alliances with leading hotels, tour operators, lodges, car rental companies both locally and internationally.
Tourism Compliant
We are registered with Zimbabwe Tourism Authority (ZTA) and Inbound Tour Operators Zimbabwe (ITOZA)
Friendly Staff
Staff is well trained, well groomed, innovative, which allows for flexibility as well as attention to detail during service delivery.
Modern Luxurious Fleet
We have a fleet of vehicles that is up to date that includes top-of-the-range minibuses that will transport our clients in comfort and style. We are also flexible in new acquisitions.
OUR SERVICES
Strategic Services
We offer the following:
- • Tour packages
- • Minibus hire
- • Road & airport transfers
- • Hotel and lodge bookings around Zimbabwe
- • Honeymoon packages in and around Zimbabwe
- • Conference bookings, team building workshops etc.
- • Flights locally, regionally & Internationally
